Struggling retailers share one thing in common – failure to evolve. Nobody ever said change was easy, but the first thing you must do is actively work on changing your mindset. Start by reconciling the old complacent mindsets you have - the assumptions that you “always knew” and still grasp to.
This week’s Insights provides perspective on market and customer advancements, distinguishes between old complacent mindsets and modern mindsets, and can be used as a guide for the change in mindset required for you to stay relevant and get results.